John Fairhall/BBC
By Nikki Fox and Laurence CawleyBBC Look East
Paramedics describe a health service in crisis with a lack of investment and increasing demand, of lengthy waits to transfer patients to hospitals and of a social care system facing collapse. So what does a typical ambulance shift look like?
The area covered by the East of England Ambulance Service’s nearly 400 front-line ambulances is vast.
It is responsible for more than six million people over a 7,500 sq mile (19,424 sq km) area, which includes Bedfordshire, Hertfordshire, Cambridgeshire, Essex, Suffolk and Norfolk.
In 2020-21, the service received nearly 1.2 million 999 calls.
The calls
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